The National Service Authority (NSA) has reduced its annual payroll from approximately GH₵1.6 billion to about GH₵700 million following a comprehensive cleanup of ghost names within its system.
Deputy Director General of Operations, Moses Dok Nach Kpeungu, said the significant savings reflect the success of strengthened verification measures rather than a reduction in the number of national service personnel.
According to him, the reforms introduced a rigorous, multi-layered validation process for monthly allowances. Each service person’s evaluation is endorsed by their institutional supervisor, verified at the district level, audited internally, approved by regional directors, and reconciled at the NSA head office before final payment is processed through the Controller and Accountant General’s Department.
Despite the detailed checks, he noted the system is fully digital and has not caused major payment delays. The Authority currently owes personnel one month’s allowance, which he described as manageable given the scheme’s scale.
With nearly 99,500 personnel deployed nationwide, the NSA spends about GH₵50 million monthly on allowances, amounting to an estimated GH₵600 million annually.